FAQs

Find the most frequently asked questions below.
  • Orders dispatch within 24 to 48 hours of confirmation. Delivery takes 3 to 5 business days pan-India, depending on your location.

  • Yes. Orders above Rs. 749 ship free across India. Orders below Rs. 749 carry a flat shipping fee of Rs. 99.

  • We accept returns within 7 days of delivery. If your order arrives damaged or incorrect, contact us at adi@geniesuper.com and we will sort it out.

  • Yes. Genie Super supplies matcha and hojicha in bulk to cafes, cloud kitchens, restaurants, and beverage brands across India. All B2B orders are invoiced through Inharu Beverages Pvt. Ltd. Send enquiries to adi@geniesuper.com or visit our wholesale page.

  • 250g per product. Samples are available before committing to a bulk order. Contact adi@geniesuper.com to get started.

  • Real. Single-origin. Yabukita cultivar, Kagoshima. Shade-grown, first and second flush, micro-milled, imported under our own FSSAI import licence. No blending between cultivars, no additives, no fillers. What's on the label is what's in the bag."

  • Matcha is sourced from Chiran in Kagoshima, Japan. Yabukita cultivar, shade-grown. Hojicha is sourced from Uji in Kyoto, Japan. Saemidori cultivar. Both imported directly under our own FSSAI licence

  • Supermarket matcha is almost always blended- multiple cultivars, multiple origins, optimised for margin. We are cultivar-specific, region-specific, small-batch imported. You'll know the first time you whisk it.

  • 2g + 30ml water at 80°C, not boiling, it turns bitter. Whisk in a W motion for 30 seconds. Add 150ml milk or water, pour over ice. No barista. No espresso machine.

  • Hojicha contains 11.8mg of caffeine per gram, or 23.6mg per standard 2g serving, roughly half the caffeine of our matcha. High-heat roasting breaks down most of the caffeine in the leaf.

  • Keep it away from light, heat, and moisture. The resealable pouch works fine for everyday use, press out the air and seal it after each use. For longer storage, transfer to an airtight tin or a dedicated tea caddy. If refrigerating, seal it airtight first, then let it come fully to room temperature before opening- opening cold matcha causes condensation, which degrades it fast. Freezing works for unopened stock; same rule applies when thawing. Use within 2 to 3 months for best flavour.